Founded in 2014 by Kenny Carruthers, Corduroy Code Inc. is a privately held software development company based out of British Columbia, Canada. Guided by the principle that software should be fast, easy to use and affordable, Corduroy Code's mission is to build macOS applications that solve everyday problems for millions of Mac users. Fileloupe for Mac and Videoloupe for Mac are two of Corduroy Code's applications that are currently available for purchase.
Kenny Carruthers is a senior software developer with over 18 years of industry experience and holds a B.Sc. degree in Computer Science from Bishop's University. He's worked on such notable products as BeOS, OS X Finder and the T-Mobile Sidekick while working at Be Inc., Apple and Danger respectively.
An avid traveller, Kenny has travelled extensively throughout Europe, the Middle East, Africa and south-east Asia. He's lived in Ottawa, Ontario; San Francisco, California; Whistler, British Columbia; Bangkok, Thailand and Ho Chi Minh City, Vietnam. He currently resides in Chiang Mai, Thailand.
If you purchased Fileloupe for Mac or Videoloupe for Mac from the Mac App Store and have a billing question, then please contact Apple directly for assistance. Unfortunately, Apple does not provide developers with any means to resolve billing issues. This includes refunds, double-billing or any other financial transaction related to a purchase that was made in the Mac App Store.
Visit: Apple Mac App Store Support Page ›
If you purchased Fileloupe or Videoloupe outside of the Mac App Store and have a billing question or need support, then please use the appropriate email address below to contact Corduroy Code's own support team for assistance.
Purchases of Fileloupe or Videoloupe that are made outside of the Mac App Store are handled by a payment processor called FastSpring. Charges on your credit card for either Fileloupe or Videoloupe may appear as FastSpring or as FS*.
FastSpring is a secure payment processor that is trusted by countless world class companies. All sensitive payment details, including credit card information, are handled by FastSpring. At no point is any of your financial information shared with, nor recorded by, Corduroy Code Inc. Corduroy Code does have access to the details of your order which includes name, email address and phone number.
FastSpring Support: https://fastspring.com/contact